As used in this Agreement, the following terms have the meanings set forth below:
Subject to Customer's full and continued compliance with all terms of this Agreement and timely payment of all applicable fees, Beezus grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the Subscription Term solely to: (a) access and use the Platform through the interfaces made available by Beezus; and (b) access the Documentation for Customer's internal business purposes only. This license grants no rights beyond those expressly stated herein. All rights not expressly granted are reserved by Beezus.
Customer shall not, and shall ensure its Authorized Users do not, directly or indirectly:
Customer is responsible for all actions and omissions of its Authorized Users. Customer shall ensure Authorized Users comply with this Agreement and shall promptly notify Beezus of any unauthorized access or use of Customer's account or the Platform. Customer shall not permit anyone other than Authorized Users to access the Platform using Customer's credentials.
Beezus reserves the right, in its sole discretion and without liability to Customer, to suspend or terminate Customer's access to the Platform, or to modify or discontinue any feature or functionality of the Platform at any time. Beezus shall use commercially reasonable efforts to provide advance notice of material discontinuations but is not obligated to do so.
As between Customer and Beezus, Customer retains all right, title, and interest in and to Customer Data, including Customer's specific inputs to the Platform and any AI-generated outputs resulting from those inputs. Beezus claims no ownership over Customer Data or AI-generated outputs. This provision is foundational to the Beezus product promise and shall survive termination of this Agreement.
Customer grants Beezus a non-exclusive, worldwide, royalty-free license to access, process, and store Customer Data solely as necessary to: (a) provide, maintain, and support the Service; (b) comply with applicable law or lawful governmental requests; and (c) enforce this Agreement. Beezus shall not use Customer Data for any other purpose without Customer's prior written consent.
Beezus will not sell, rent, transfer, or disclose Customer Data to any third party except: (a) as required by applicable law or valid legal process; (b) to service providers acting as subprocessors solely on Beezus's behalf under confidentiality obligations no less protective than those in this Agreement; or (c) with Customer's prior written consent. Beezus will not use Customer-specific data to train any AI model without Customer's explicit written authorization.
Notwithstanding the foregoing, Beezus may collect, generate, and use aggregated, de-identified usage data derived from AI interactions on the Platform ("Usage Data") to improve Platform features, train internal models, and develop new capabilities. Such Usage Data is processed at an aggregate level only and cannot be reverse-engineered to identify any individual Customer, Authorized User, or natural person. Usage Data shall be and remain the exclusive property of Beezus. For the avoidance of doubt, Usage Data does not include Customer-specific inputs or outputs in their raw or identifiable form.
Customer is solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of all Customer Data. Customer represents and warrants that it has all rights, consents, and permissions necessary to upload Customer Data to the Platform and to grant the licenses set forth in this Section 3. Beezus has no obligation to review Customer Data for accuracy, legality, or compliance with applicable law.
Beezus will implement commercially reasonable technical and organizational security measures to protect Customer Data against unauthorized access, disclosure, alteration, or destruction. Notwithstanding the foregoing, Customer acknowledges that no data transmission or storage system is 100% secure, and Beezus does not guarantee absolute security of Customer Data.
Upon termination or expiration of this Agreement, Beezus will, at Customer's written request submitted within thirty (30) days of the termination date, delete or return Customer Data in accordance with Beezus's then-current data retention policies. After such thirty (30) day period, Beezus may delete Customer Data without further notice or liability.
Beezus is not responsible for identifying, segregating, or managing AI-generated outputs included in any deletion request, data subject access request, right-to-erasure request, or other regulatory or compliance obligation. Customer is solely responsible for reviewing, identifying, and managing its AI-generated outputs in connection with any such request or obligation. Beezus's data deletion obligations under Section 3.7 apply to Customer Data as submitted to the Platform and do not extend to derived outputs that Customer has exported, stored externally, or transmitted to third parties.
Customer's use of AI features on the Platform is subject to monitoring by Beezus for abuse detection, safety, and compliance purposes. Such monitoring is conducted in accordance with Beezus's Privacy Policy and applicable law. Beezus reserves the right to suspend or restrict access to AI features where monitoring indicates misuse, policy violations, or safety concerns, in Beezus's sole reasonable judgment.
Enterprise customers may negotiate additional data processing restrictions, including requirements under GDPR, CCPA, HIPAA, or other applicable data protection frameworks, via a separately executed Data Processing Agreement ("DPA"). In the event of a conflict between this Section 3 and a fully executed DPA, the DPA shall control solely with respect to the subject matter expressly addressed therein.
As between Customer and Beezus, Beezus exclusively owns all right, title, and interest in and to the Platform and all related intellectual property, including without limitation: the Platform software, source code, object code, algorithms, agent orchestration frameworks, BEEZ Scoring Methodology, scoring engines, AI model configurations, workflow automation engines, user interface designs, graphics, all APIs and SDKs, Documentation, training materials, marketing assets, trade secrets, patents, trademarks, service marks, copyrights, and all other intellectual property rights therein ("Platform IP"), whether or not registered, and in all jurisdictions worldwide.
No rights in Platform IP are granted to Customer except the narrow license expressly set forth in Section 2.1. Any feedback, suggestions, ideas, or recommendations provided by Customer or its Authorized Users regarding the Platform ("Feedback") are hereby irrevocably assigned to Beezus. Beezus may use Feedback for any purpose without restriction, compensation, or attribution to Customer.
Nothing in this Agreement shall be construed to convey any ownership interest in or to the Platform IP, nor shall any license be implied by conduct, course of dealing, or otherwise beyond the express written grants herein.
"Beezus," "Beezus.ai," "BEEZ Score," and related logos and marks are trademarks or service marks of Beezus.ai LLC. Customer shall not use any Beezus mark without prior written consent. Customer grants Beezus the right to identify Customer as a customer of Beezus and to use Customer's name and logo for marketing and reference purposes, subject to Customer's standard trademark usage guidelines if provided in writing.
Customer agrees to pay all fees set forth in the applicable Order Form or displayed at checkout ("Fees"). All Fees are non-refundable except as expressly set forth herein or required by applicable law. For the avoidance of doubt, Beezus does not offer refunds for change of mind, unused subscription periods, or partial months. BeezKeyz token packs, once purchased, are non-refundable. Nothing in this section limits any statutory rights to a refund that cannot be waived under applicable consumer protection laws in your jurisdiction, including but not limited to the UK Consumer Rights Act 2015 and the Australian Consumer Law.
Fees are due and payable in advance of the applicable Subscription Term or billing cycle, unless otherwise specified in an Order Form. Beezus reserves the right to suspend access to the Service upon five (5) days' written notice if any amounts are overdue. Overdue amounts accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.
All Fees are exclusive of applicable taxes, levies, duties, or similar governmental assessments, including sales, use, VAT, GST, and withholding taxes. Customer is responsible for paying all such taxes. Beezus will charge applicable taxes where required by law.
Beezus may modify Fees for any renewal Subscription Term upon at least thirty (30) days' prior written notice. Continued use of the Service after any price change takes effect constitutes Customer's acceptance of the new Fees.
Where Customer elects to use the BYOK feature to connect third-party AI provider API keys (e.g., OpenAI, Anthropic, Google, or other providers) to the Platform, Customer is solely and exclusively responsible for:
Beezus is not a party to any API Provider Agreement and makes no representations or warranties regarding any third-party AI provider's services, uptime, accuracy, pricing, terms, or conduct. Beezus shall have no liability for any action taken by a third-party API provider, including without limitation rate limiting, suspension, termination, or modification of API access, or for any costs incurred by Customer through Customer's API keys. Customer assumes all risk associated with the use of third-party AI providers through the BYOK feature.
Beezus will use commercially reasonable measures to store Customer's API keys securely. Notwithstanding the foregoing, Beezus shall have no liability for unauthorized access to Customer's API keys resulting from Customer's failure to maintain adequate security practices or from security vulnerabilities outside Beezus's reasonable control.
THE PLATFORM ENABLES CUSTOMER TO CONFIGURE, DEPLOY, AND ORCHESTRATE AI AGENTS. BEEZUS MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND — EXPRESS OR IMPLIED — REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, LEGALITY, SAFETY, OR APPROPRIATENESS OF ANY OUTPUT GENERATED BY CUSTOMER-CONFIGURED AGENTS, REGARDLESS OF THE UNDERLYING AI MODEL, WORKFLOW CONFIGURATION, OR BEEZ SCORE ASSIGNED TO SUCH AGENT.
Customer assumes sole and exclusive responsibility for: (a) the design, configuration, deployment, and operation of all agents built on the Platform; (b) all outputs generated by Customer's agents, including content transmitted to third parties; (c) any actions taken by Customer's agents on Customer's behalf, including automated communications, data processing, or decisions affecting third parties; and (d) ensuring Customer's agent configurations comply with all applicable laws, regulations, and third-party rights.
Customer acknowledges that AI-generated outputs are inherently variable and non-deterministic. Beezus does not guarantee consistency of outputs across sessions, time periods, or model versions. Identical inputs may produce different outputs. Customer is solely responsible for validating all agent outputs before acting upon them or relaying them to third parties.
Beezus reserves the right, at any time and in its sole discretion, to: (a) modify, substitute, update, or deprecate any underlying AI model integrated into the Platform; (b) add or remove AI model integrations; and (c) change the behavior, capabilities, or parameters of any available model. Beezus shall use commercially reasonable efforts to provide advance notice of material model changes but shall have no liability for any impact such changes may have on Customer's agents or outputs.
Outputs generated by agents on the Platform do not constitute legal, financial, medical, psychological, or other regulated professional advice. Customer shall not use agent outputs as a substitute for qualified professional counsel in any regulated domain. Beezus expressly disclaims any liability arising from Customer's reliance on agent outputs in regulated or high-stakes decision-making contexts.
Customer is solely responsible for maintaining appropriate human oversight over all automated agents and workflows deployed on the Platform. Beezus strongly recommends that Customer implement human-in-the-loop review for any agent actions with material consequences. Beezus shall have no liability for harms resulting from Customer's failure to implement adequate human oversight.
Customer may use the Platform solely for lawful internal business purposes in accordance with this Agreement and all applicable laws and regulations.
Customer shall not use the Platform to:
Beezus reserves the right, but not the obligation, to investigate any suspected violation of this Acceptable Use Policy. Beezus may, in its sole discretion and without liability to Customer, suspend or terminate Customer's access to the Platform upon any confirmed or reasonably suspected violation of this Section 8.
"Confidential Information" means any non-public information disclosed by one party ("Disclosing Party") to the other ("Receiving Party") that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure. Each party's Confidential Information includes, without limitation: business plans, financial information, technical data, product roadmaps, pricing, and customer lists. For the avoidance of doubt, Platform IP and the terms of this Agreement are Beezus's Confidential Information.
Each party agrees to: (a) hold the Disclosing Party's Confidential Information in strict confidence using at least the same degree of care it uses for its own confidential information (but in no event less than reasonable care); (b) not disclose Confidential Information to any third party except as authorized herein; and (c) use Confidential Information solely for the purpose of performing its obligations or exercising its rights under this Agreement.
Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no fault of the Receiving Party; (b) was rightfully known to the Receiving Party prior to disclosure; (c) is rightfully received from a third party without restriction; or (d) is independently developed by the Receiving Party without use of Confidential Information. Either party may disclose Confidential Information as required by law or court order, provided it gives the Disclosing Party prompt prior written notice (to the extent permitted by law) and cooperates with any effort by the Disclosing Party to seek a protective order.
Confidentiality obligations survive termination or expiration of this Agreement for a period of three (3) years, except with respect to trade secrets, which shall be protected in perpetuity.
THE PLATFORM AND ALL RELATED SERVICES, DOCUMENTATION, AND MATERIALS ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BEEZUS.AI LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS (COLLECTIVELY, "BEEZUS PARTIES") EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:
EXCEPT AS EXPRESSLY SET FORTH IN AN APPLICABLE ENTERPRISE SERVICE LEVEL AGREEMENT EXECUTED BY BEEZUS IN WRITING, BEEZUS MAKES NO COMMITMENT REGARDING UPTIME, AVAILABILITY, OR RESPONSE TIMES. NO ORAL OR WRITTEN ADVICE OR INFORMATION PROVIDED BY BEEZUS OR ITS REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. TO THE EXTENT SUCH WARRANTIES CANNOT BE EXCLUDED, THEY ARE LIMITED TO THE MINIMUM SCOPE AND SHORTEST DURATION PERMITTED BY APPLICABLE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANY BEEZUS PARTY BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY: INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR ANTICIPATED SAVINGS; BUSINESS INTERRUPTION; COST OF SUBSTITUTE GOODS OR SERVICES; OR ANY OTHER LOSS OR DAMAGE OF ANY KIND, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF BEEZUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF THE BEEZUS PARTIES TO CUSTOMER FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE PLATFORM, REGARDLESS OF THE FORM OF ACTION OR THE BASIS OF THE CLAIM, SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO BEEZUS DURING THE THREE (3) CALENDAR MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF CUSTOMER HAS NOT PAID ANY FEES, BEEZUS'S MAXIMUM LIABILITY SHALL BE ONE HUNDRED U.S. DOLLARS ($100.00).
Customer acknowledges that the limitations of liability in this Section 11 are an essential element of the bargain between the parties and that Beezus would not enter into this Agreement without such limitations. These limitations apply to the maximum extent permitted by applicable law and notwithstanding any failure of essential purpose of any limited remedy.
Customer shall defend, indemnify, and hold harmless Beezus and the Beezus Parties from and against any and all third-party claims, actions, suits, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:
Beezus shall promptly notify Customer in writing of any indemnifiable claim, cooperate with Customer in the defense thereof, and grant Customer sole control over the defense and settlement of such claim, provided that Customer shall not settle any claim in a manner that imposes any obligation or admission of liability upon Beezus without Beezus's prior written consent. Beezus reserves the right to participate in the defense of any claim at its own expense.
Subject to Sections 11 and 12.1, Beezus shall defend Customer against any third-party claim alleging that the Platform itself (excluding Customer Data and Customer configurations) infringes a valid U.S. patent, copyright, or trade secret. This obligation shall not apply if the alleged infringement arises from: (a) Customer's modification of the Platform; (b) Customer's combination of the Platform with third-party products not provided by Beezus; (c) Customer's use of the Platform in violation of this Agreement; or (d) any open-source software components.
This Agreement commences on the Effective Date and continues for the Subscription Term specified in the applicable Order Form or, for month-to-month subscriptions, until terminated as provided herein. Unless otherwise specified in an Order Form, Subscription Terms automatically renew for successive one (1) year periods unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term.
Beezus may terminate this Agreement and Customer's access to the Platform immediately, without prior notice or cure period, upon the occurrence of any of the following:
For any other material breach by Customer, Beezus may terminate with thirty (30) days' written notice if such breach remains uncured at the end of such period.
Beezus may terminate this Agreement for any reason or no reason upon thirty (30) days' prior written notice to Customer. In the event of termination for convenience by Beezus (and not for cause), Beezus shall refund to Customer a pro-rata portion of any prepaid fees covering the period after the effective date of termination.
Customer may terminate this Agreement at any time by providing written notice to Beezus. Unless Customer's subscription is month-to-month or the termination is triggered by Beezus's material breach that remains uncured after thirty (30) days' written notice from Customer, Customer shall remain responsible for all Fees through the end of the then-current Subscription Term, and no refund shall be issued for prepaid Fees.
Upon termination or expiration of this Agreement for any reason: (a) all licenses granted to Customer terminate immediately; (b) Customer shall immediately cease all use of the Platform and destroy or return all Beezus Confidential Information in Customer's possession; (c) all outstanding Fees become immediately due and payable; and (d) each party's accrued rights and obligations survive termination. Customer may retrieve Customer Data as set forth in Section 3.7.
The following Sections shall survive any termination or expiration of this Agreement: 1 (Definitions), 3.1 (Customer Ownership of Customer Data), 3.4 (Aggregated Usage Data), 4 (Intellectual Property), 5 (Fees, for amounts due), 9 (Confidentiality), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 13.5 (Effect of Termination), 13.6 (Survival), 15 (Dispute Resolution and Arbitration), 16 (Governing Law), and 17 (General Provisions).
Beezus reserves the right to modify this Agreement at any time in its sole discretion. Beezus will provide Customer with at least thirty (30) days' prior notice of any material changes, which may be delivered by: (a) email to the address associated with Customer's account; (b) a prominent notice within the Platform; or (c) posting the updated Agreement at beezus.ai/terms with a revised effective date.
Customer's continued access to or use of the Platform after the effective date of any modification constitutes Customer's irrevocable acceptance of the modified Agreement. If Customer objects to any modification, Customer's sole remedy is to cease use of the Platform and terminate this Agreement in accordance with Section 13.4 prior to the effective date of the modification. Beezus shall have no liability for any modification made in accordance with this Section 14.
Before initiating any formal dispute proceeding, the parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement or the Platform ("Dispute") informally. The party asserting a Dispute shall send written notice to the other party describing the Dispute and the relief sought. The parties shall negotiate in good faith for a period of at least thirty (30) days from the date of such notice.
If the parties are unable to resolve a Dispute through informal negotiation within thirty (30) days, and the aggregate amount in controversy does not exceed Five Hundred Thousand U.S. Dollars ($500,000.00), the Dispute shall be resolved by final and binding arbitration administered by JAMS (the Judicial Arbitration and Mediation Services) pursuant to its Comprehensive Arbitration Rules and Procedures (or Streamlined Rules where applicable), with the following modifications:
Notwithstanding Section 15.2, either party may seek: (a) emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending the resolution of a Dispute; and (b) any Dispute with an aggregate amount in controversy exceeding $500,000.00 may be litigated in a court of competent jurisdiction as set forth in Section 16. IP infringement claims by Beezus are not subject to mandatory arbitration.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CUSTOMER IRREVOCABLY WAIVES ANY RIGHT TO PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER CONSOLIDATED OR MULTI-PARTY PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE PLATFORM. ALL DISPUTES MUST BE BROUGHT IN CUSTOMER'S INDIVIDUAL CAPACITY. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONSOLIDATE CLAIMS OR AWARD RELIEF TO OR AGAINST ANY PERSON OR ENTITY OTHER THAN INDIVIDUAL PARTIES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY HEREBY IRREVOCABLY WAIVES ALL RIGHTS TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE USE OF THE PLATFORM.
Any claim or cause of action arising out of or related to this Agreement or the Platform must be brought within one (1) year after the cause of action accrued; otherwise, such claim or cause of action is permanently barred, regardless of any longer limitation period that may be provided by applicable law.
This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. For any Disputes not subject to arbitration under Section 15, each party irrevocably consents to the exclusive personal jurisdiction and venue of the state and federal courts located in Richmond City, Virginia, and waives any objection to the laying of venue of any such proceeding in such courts or any claim that any such proceeding brought in such courts has been brought in an inconvenient forum.
This Agreement, together with any executed Order Forms, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior and contemporaneous understandings, negotiations, representations, and agreements, whether oral or written, relating to such subject matter. In the event of a conflict between this Agreement and an Order Form, the Order Form shall control solely with respect to the specific commercial terms addressed therein; this Agreement shall govern in all other respects.
If any provision of this Agreement is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of this Agreement shall remain in full force and effect.
No failure or delay by either party in exercising any right, power, or remedy under this Agreement shall operate as a waiver thereof. No single or partial exercise of any right shall preclude the further exercise of such right. Waivers must be in writing signed by an authorized representative of the waiving party.
Customer may not assign, transfer, delegate, or sublicense any of its rights or obligations under this Agreement, in whole or in part, whether by operation of law or otherwise (including by merger, acquisition, or sale of assets), without Beezus's prior written consent. Any purported assignment in violation of this Section is void. Beezus may freely assign this Agreement, including in connection with a merger, acquisition, or sale of all or substantially all of its assets, upon notice to Customer.
Notices under this Agreement shall be in writing and delivered to: (a) Beezus at legal@beezus.ai with a copy sent by certified mail to Beezus.ai LLC, 5805 Riverside Trl, Richmond, VA 23225; and (b) Customer at the email or physical address on file in Customer's account. Notices are effective upon confirmed delivery. Beezus may deliver notices to Customer by posting within the Platform or by email.
Neither party shall be liable to the other for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, pandemic, civil unrest, internet outages, government actions, or failures of third-party infrastructure providers. This Section does not excuse Customer's obligation to pay Fees.
The parties are independent contractors. Nothing in this Agreement creates any partnership, joint venture, employment, franchise, or agency relationship between the parties. Neither party has authority to bind the other or incur obligations on the other's behalf.
Customer shall comply with all applicable U.S. and international export control laws and regulations, including the Export Administration Regulations and OFAC sanctions programs. Customer represents and warrants that it is not a Specially Designated National or on any U.S. government denied-party list, and that it will not use the Platform in any country or for any purpose prohibited by applicable export controls.
If Customer is a U.S. federal government entity, the Platform and Documentation are "commercial computer software" and "commercial computer software documentation" as those terms are defined in applicable federal acquisition regulations. The rights of the U.S. government to use, modify, reproduce, release, perform, display, or disclose the Platform are limited to those rights provided to non-government commercial customers under this Agreement.
Section headings are for convenience only and shall not affect the interpretation of this Agreement.
This Agreement may be executed electronically, and electronic acceptance (including clicking "I Agree") shall have the same legal effect as a handwritten signature. Electronic records of acceptance are binding on Customer.
This Agreement is for the sole and exclusive benefit of the parties hereto and their respective permitted successors and assigns. Nothing in this Agreement is intended to or shall create any rights in any third party.
Each party shall comply with all applicable laws and regulations in connection with this Agreement and its use or provision of the Platform.
Beezus's collection and use of personal data in connection with the Platform is governed by Beezus's Privacy Policy, available at beezus.ai/privacy, which is incorporated into this Agreement by reference. In the event of a conflict between the Privacy Policy and this Agreement with respect to personal data, the Privacy Policy shall control. Customer is responsible for obtaining all necessary consents from individuals whose personal data is included in Customer Data and uploaded to the Platform.
Beezus may make beta, preview, early access, or experimental features available to Customer from time to time ("Beta Features"). Beta Features are provided "AS-IS" without any warranty, support obligation, or uptime commitment. Beezus reserves the right to modify or discontinue Beta Features at any time without notice or liability. Customer acknowledges that Beta Features may be less stable than generally available features and should not be relied upon for production workloads.
If Customer accesses the Platform under a free or trial plan, such access is subject to all terms of this Agreement and may be terminated by Beezus at any time in its sole discretion without notice or liability. Beezus may impose usage limitations on free and trial plans at any time. Conversion of a free or trial plan to a paid plan does not create any right to retain configurations, data, or agent settings from the free or trial period, unless Beezus expressly states otherwise.
Nothing in Section 16 (Governing Law and Venue) or any other provision of this Agreement limits any statutory consumer rights that cannot be waived or varied under the laws of your country of residence. If you are a consumer located in the United Kingdom, Australia, Canada, or another jurisdiction with mandatory consumer protection laws, those statutory rights apply to you in addition to the rights set out in this Agreement.
For customers located in the United Kingdom or European Economic Area, Beezus.ai LLC acts as a data controller with respect to your account and usage data, and as a data processor with respect to Customer Data you submit to the Platform. Processing is carried out on the legal bases of contract performance, legitimate interests, and consent where applicable. You have the right to access, rectify, erase, restrict, and port your personal data, and to object to processing. To exercise these rights, contact us at legal@beezus.ai. UK customers may lodge a complaint with the Information Commissioner's Office (ICO). EU customers may contact their relevant national data protection authority. Data transfers from the UK or EU to the United States are conducted under standard contractual clauses or equivalent safeguards in accordance with applicable law.
Beezus.ai LLC complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to the extent applicable. Australian customers may request access to or correction of their personal information, or lodge a privacy complaint, by contacting us at legal@beezus.ai. If your complaint is not resolved to your satisfaction, you may refer it to the Office of the Australian Information Commissioner (OAIC).
Beezus.ai LLC collects, uses, and discloses personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Canadian customers have the right to access their personal information held by Beezus and to request corrections. Contact us at legal@beezus.ai to exercise these rights.
For questions about this Agreement, please contact:
Beezus.ai LLC
Legal Department
5805 Riverside Trl, Richmond, VA 23225
Email: legal@beezus.ai